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Accessories are missing on a device

Accessories are missing on a device

Hey guys, I checked every post and couldn’t find one that could help me, I really don’t understand what’s going on here.

So I basically have an Aqara bridge, a Philips Hue and a Homebridge server. I have 2 Apple TVs as a hub. I set everything up on my phone and it works perfectly. I invited my girlfriend into the house, it worked with the whole invitation process and she accepted on her iPhone. On her iPad, it looks exactly like me, it works perfectly. But on her phone, she lacks all the accessories from Homebridge, in addition, the geofarm does not detect her when she comes or leaves home. I removed it and invited her back and she saw all the devices, after 5 minutes, all the Homebridge accessories just disappeared.

Now I’m not sure what’s going on, because Homebridge is the only uncertified hub, I’m not sure if this is related, but the iPad sees them. I pull my hair out with this because she’s upset because she can’t turn off the light ahah …

Please save me