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Any tips on troubleshooting Leviton Decora Dimmer have connection issues

I’ve been trying all day and nothing seems to work. I only used the 2.4 GHz WiFi band and reset it several times. I even turned off the switch. Tried the configuration via the decorate app. Tried through HomeKit. And through settings. However, nothing appears. Or you will try to connect and fail. I lost here, please help!