A technical error in Apple’s online storefront will not allow Boxted, Essex residents to get new iPhones and other hardware.
Credit: Andrew O’Hara, AppleInsider
Specifically, residents of Boxted, Essex, are unable to order iPhones and other devices from the Apple website because the ordering system considers their addresses to be mailboxes.
The online showcase tells customers that deliveries cannot be completed, frustrating some residents, Daily Mail reported. Apple does not deliver orders to mailboxes.
A resident, Celine Driscoll, 43, said she managed to complete her order by delivering her iPhone to a local store instead of her home.
“We spent more than an hour around the circles on the Apple website. It was so annoying and such a big waste of time,” Driscoll said.
Another resident said he decided not to buy an Apple product after he could not order from the Apple website.
“I was pulling my hair out because I couldn’t complete the process, even though the funding for the phone had been arranged on the same website,” said the resident. “I ended up going to Tesco and buying a Samsung instead – I was so annoyed.”
Boxted is a village near Colchester in Essex, England. At the time of writing, the population of the village was 1,400.
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