Arlo fixes bugs that prevented users from adding devices to the Apple HomeKit

Cupertino, October 9, 2021

AppleInsider is supported by its audience and can earn commission when you buy through our links. These affiliated partnerships do not affect our editorial content.

Arlo has released an update to its iOS app that fixes a bug that prevented users from adding their smart devices to the HomeKit platform.

The company has confirmed AppleInsider that its latest iOS app update, version 3.5.1, contains a fix. This version, which has a release date on August 6, is currently available from the App Store.

"Arlo appreciates the patience of our loyal customers and is pleased to share that a version of iOS with a HomeKit fix is ​​now available," the company said.

In early August, AppleInsider began receiving reports from users about issues with adding new Arlo devices to the HomeKit. The issue appears to affect HomeKit tokens, which has caused users to get stuck on the "Request HomeKit Information" screen when adding devices to the Apple smart home platform.

Users who have enabled automatic application updates should see the fix within a few days. For all other users, version 3.5.1 of the Arlo app is currently available for download from the App Store.

In a forum post on August 6, an Arlo moderator said that users who continue to have trouble adding devices to the HomeKit should contact the company for a HomeKit token reset.

Best selling & Top trending HomeKit product in our shop at this moment

HomeKit.Blog is in no way affiliated with or endorsed by Apple Inc. or Apple related subsidiaries.

All images, videos and logos are the copyright of the respective rights holders, and this website does not claim ownership or copyright of the aforementioned.

All information about products mentioned on this site has been collected in good faith. However, the information relating to them, may not be 100% accurate, as we only rely on the information we are able to gather from the companies themselves or the resellers who stock these products, and therefore cannot be held responsible for any inaccuracies arising from the aforementioned sources, or any subsequent changes that are made that we have not been made aware of.

HomeKit.Blog Is A Participant In The Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed To Provide A Means For Sites To Earn Advertising Fees By Advertising And Linking To Amazon Store (Amazon.com, Or Endless.com, MYHABIT.com, SmallParts.com, Or AmazonWireless.com).

The opinions expressed on this website by our contributors do not necessarily represent the views of the website owners. 

Copyright © 2022 HomeKit Blog
. All rights reserved
United States