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August WiFi Smart Lock – No Answer

August WiFi Smart Lock – No Answer

Hello,

I’m new to the kit at home and I hope someone can help me. I recently purchased a new home and the first two devices I added to the HomeKit were a new HomePod and an August Wifi Smart Lock.

After installation and configuration, the smart lock worked fine in Homekit for about 5 minutes, then switched to “no response”. I restarted the lock, reset the lock, and reset the HomePod several times. Whenever I do a reset or restart again the lock will work in Homekit for only a few minutes and then the status changes to “no response”. The lock works very well using the August application …

Can anyone tell me what I might need to change for the lock to work with HomeKit?