Don’t upgrade your Eve Motion to Matter …

Cupertino, July 28, 2023

Thanks to a heads up by /u/Jurgen83 after I had posted about upgrading Eve devices to Matter, I now know that the light sensor no longer works properly when an Eve Motion that has been updated to Matter is in a dark room such as a closet. The light sensor will show as unresponsive and automations based on the light sensor won’t work (motion sensor still works, thankfully). Eve is aware, but has no timeline in a fix.

Frustratingly, they won’t exchange or replace an Eve Motion that has been updated. Considering they make the upgrade to Matter link quite prominent in their app, and that they’ve known about this bug for quite a while, and that there is no warning, I had hopes they would do the right thing and do a product swap for a HomeKit Eve Motion, but alas they are refusing. Disappointing.

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