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Error configuring Eufy camera system

Error configuring Eufy camera system

I’m trying to help my dad set up a eufy room system across the country. It has 2 and 2 homebase rooms. In fact, he managed to set it up initially, but the old man installed it in the wrong house! I told him to delete that house from the HomeKit app. I have done several hard resets based on home and it will be said that it is connected, but it will never connect in the Home application. Any suggestions ?? Thank you in advance.