EufyCam 2 Pro low quality on HSV

Cupertino, January 30, 2021

Good evening to all! I started with some 720p port cargo cameras and found a lot on a set of Arlo Pro 3 2k cameras. I loved them. They were a little slow to load, but the quality was phenomenal. But I wanted a complete HomeKit secure video experience, so I returned them and received the EufyCam 2 Pro. The quality of the HomeKit feed was atrocious. I got that the 2k camera comes down to 1080p, but the quality of the 720p cameras was much better. Also, accessing the recording from iCloud was extremely slow. I tried to reach Eufy and Apple, but none of them could help. I disabled HomeKit and now the cameras work great! But defeat the goal. Eufy said it has to do with iCloud encryption and Apple just said they have no idea if the engineering team is really aware and can't help. Home setup: - By directional speed of 1 GB - All devices are connected with as many as 6, including Apple TV 4K which has been transformed into the network hub - wifi network with network Has anyone had these experiences? If so, can you please leave a comment below so I can back up Apple and let them know it's not isolated?

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