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EufyCam 2C and HKSV

EufyCam 2C and HKSV

I just installed some EufyCam 2C with HomeKit Secure Video to replace the Ring setup (trying to take my life). The cameras work great for viewing. However, HSKV does not report movement and the cameras are “offline” for hours if not viewed. The cameras capture the movement as the red light comes on, but there is no alert and no recordings. Anyone know how to fix this? Edit: streams and records correctly, but only if it was viewed recently. that is, if I see the camera and then walk in front of it five minutes later, I will receive a motion alert and a recording. If I leave it overnight or go to work and leave it alone, it will be “offline” for hours on end.