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Eve’s camera can record, but it doesn’t transmit

I have a problem with my Eve camera, which can’t stream. They work with their customer service, but they seem to have no idea. It can record videos very well. I have the 200 GB iCloud plan.

I use my iPad Pro as a hub until I get HomePod Minis. I have DHCP enabled, the camera is on the latest firmware, both my iPad and my phone are 14.2 and I have Airtime Fairness disabled in my ASUS router.

Any idea?