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Help for Meross bulb

Help for Meross bulb

Bar with me, I’m not great with this stuff. In short, my Meross bulbs have been disconnected, and the Meross app keeps telling me that they are “inaccessible”. I tried to “reset” it 5 times and it didn’t work. I want to try to wipe the light bulbs and read them as if they were new, but they won’t let me wipe them. Does anyone know how to wipe light bulbs? TIA