HomeKit does not work remotely

Cupertino, July 9, 2020

So, lately, my HomeKit won't work remotely, it only works when I'm at home. When I'm gone, all my HomeKit articles say they didn't respond. If I turn off my WiFi on my phone, it says no answer to my HomeKit articles like all.

I use an Apple TV as a hub for my home. Any idea? Has anyone else faced this problem?

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