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HomeKit geofencing no longer works

HomeKit geofencing no longer works

Geofencing no longer works after the wife changed her Apple ID email address

Geofencing worked fantastically until my wife changed her Apple ID email address. I searched the web and tried everything I could find:

-I turned on both Apple TV phones
took it out of iCloud on the phone
-Make sure the HomeKit location service is turned on in the location service settings AND on both phones
-Make sure my location share uses “this device” on both phones
-Cancelled automations that use geofencing and made new ones

Geofencing works well with my phone, but not hers. It can use all HomeKit accessories very well. I’m going to make my home kit set on the floor, but it will be a pain to add all the devices again.

Any idea??