HomePod mini cannot recognize anyone's voice

Cupertino, November 19, 2020

I tried to get the HomePod mini to recognize my voice and it simply won't. I reset it, deleted it from home and added it, turned Siri on and off, turned personal answers on and off, and nothing works. Location services are activated and always answer me, but he never knows who is talking. When I ask if he knows who is speaking, he tells me to activate, recognize my voice in the home application, but it is already activated.

Do you have any tips to solve this?

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