How to remove Eco Bee from the wall?

Cupertino, June 12, 2021

Hi everyone, I have a pretty simple question. I'm blind first, so looking at him, I don't realize. I have two ecobee thermostats. One of them is suddenly not responding in the home application. But it does not respond well in the ecobee application. The last time this happened, someone just took it off the wall and put it back on and everything was fine. Can you tell me how to get it off the wall? And put it back on the wall? Simply shoot directly at an angle or watt? Thank you

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