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Hue Bridge will not be added home through the homekit or Hue app

Hue Bridge will not be added home through the homekit or Hue app

So I did my best. I restarted my bridge, restarted my phone, deleted both applications, reset my bridge from the factory and I’m out of luck. I used to connect it to the house and it worked great, but now it doesn’t connect at all. I tried to reconnect you, but it simply will not appear from the use of the code, bluetooth is activated, the WiFi connection works and is connected and no online solution seems to help you. Is the zigbee channel related to that? I need help, I just want to connect my hue bridge to the homekit