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I called Logitech about my Circle View Doorbell notifications

I called Logitech about my Circle View Doorbell notifications

Okay, I didn’t make it. I called the New York number, and their answering service is almost unanswered and confused. I have finally arrived in the Circle View Doorbell area and a voice message says they are open from 9 AM to 5 PM Eastern US time and close. It’s 10:30 AM, Eastern US time. Their system needs help more than I do. I can’t figure out how to make notifications just let me know when the bell rings (not when each leaf moves or when a shadow moves). Are they overwhelmed by calls? The system would not react even when I pressed the number they asked me to press. It’s as if he’s having trouble responding (or reacting).