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I’m a HomeKit novice. Need help!

I’m a HomeKit novice. Need help!

I bought and installed Schlage Sense Smart Lock and it opens and closes manually very well. And then the internal code worked; then my personally added code worked. Until I added it to the HomeKit app. Then none of my codes work. The only thing that works now is unlocking it from my HomeKit app. what am i doing wrong Need help. It’s been a long day of remodeling the house and this is the last thing I do tonight and I’m going crazy.