Insignia garage door opener does not open the garage, but connects to the HomeKit really well

Cupertino, May 28, 2020

I live in Canada, so I had to order an open box version of this opener on eBay. I followed all the instructions and I was able to connect it to HomeKit really well. I can see when the garage door is open or closed in the HomeKit app.

However, when I try to open it using the app, it just says "open" forever, it doesn't do anything. And if I try to open it manually using the button on the controller, it clicks, but it doesn't do anything.

I have a linear ldc0800 that is on their compatibility list. The wiring is hectic, I tried all sorts, no luck.

I would like to know if my item is defective, but I can't say, or if something else has been fixed.

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