Skip to content

Is anyone lucky with Circle View cameras?

Is anyone lucky with Circle View cameras?

I’ll start by saying that I absolutely love my Circle 2 camera and once they added HKSV to it, it was practically perfect. Advance about a year ago, when Circle View appeared and I had a bigger apartment to look out for (pre-lock), so I bought 2 Circle View rooms to increase my circle 2. A bit of oddity with Apple, because only they sent me one and I had to open an investigation with them (the first time I had something like this with Apple), but overall a pretty good experience. My home network is: Router / Firewall – Netgate SG 3100 running pfsense Wifi Access Point – Unifi AC Pro Homehubs – Homepod, 1 AppleTV HD, 1 AppleTV 4k and a crazy iPad Air 2019, unique floor on the ground floor of an apartment complex. Right next to the bat, one of the Circle View cameras continues to fall out of the network. I check the logs on both the Wifi access point and the firewall and there is nothing but messages that the camera leaves the network and then reintegrates. So I go through Logitech’s frequently asked questions and make some adjustments, such as stopping fast roaming and giving the cameras a dedicated 2.4 ghz network instead of joining dual band wifi. This usually solves the problem for a day and then the camera will start to fall out of the network. Finally, I come to the aid of Logitech, which, in their defense, designs these things, I think they do not have logs to troubleshoot, but only very vague suggestions. We come to think of it because this room has to go through a wall (maybe at most 15 meters from the wifi access point), but that wall is the kitchen (so fridge, microwave) that could have something to deal with it. What Wi-Fi network signals can be fooled, saying that everything from the two MacBook Pros I have to the cheap smart sockets (like $ 10 on Amazon) don’t have that problem. I get to move Circle 2 to the office and the problematic Circle View view is moved directly under Wifi to the living room / kitchen. This works for maybe a week and then we go back to turning on / off the network. Finally, Logitech, after a lot of back and forth, sends me a new room and tells me to recycle the old one. Honestly, I didn’t expect that, but it’s nice to have that level of support. Fast forward about a month ago and boom, the replacement camera starts doing the same thing when the bs network is turned on / off. So I reopen the ticket and go back to the Logitech Support Circle (pun) telling them now that I think this is a problem for my network. Remember that I still have a Circle View and a Circle 2 that had no problems (stick on wood). Right now, I have $ 320 in rooms I think 0 – if I travel more, I’d probably look for another option. -Does anyone else have so many problems with their rooms? -Was anyone able to restart their wifi and join Circle View gracefully? I had to disconnect both after restarting the wifi network. -Did anyone else speak to support? Any thoughts, help, similar stories would be greatly appreciated. I’m almost at the end of my mind here. I used to use motioneye on raspberry piss, but this was a pre-homebridge period and, honestly, I’m debating going back to that. They were rock solid. Or if anyone has recommendations on other rooms – I would just like them to have HKSV and not require a bridge / hub beyond the Homekit Hubs I already have. Thanks!