Skip to content

Is the Netatmo security application required for Smart Video Doorbell?

Is the Netatmo security application required for Smart Video Doorbell?

Am I trying to figure out if Netatmo is needed or if we can do it all through HK?

Right now I have both Netatmo Security and HK connected to the ringtone.

When I press the button, if my iPhone is not locked, I receive an alert through the security application on the iPhone, but not through HK. If my phone is on hold, I don’t receive any alerts at all (although I do receive them on the Apple Watch), if I wake up the phone, the alert is there waiting for me. It is normal? I would expect an alert even if my phone is locked. I checked all notification settings.

Thanks!