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ISmartgate issues

ISmartgate issues

Hello. I have two iSmartgate lites for my two-door garage. One is great, the other I think causes major problems. I always get the door reversed automatically when I try to close it using the home app or manual control. I went so far as to change the door opener itself because it was under warranty. But the problem persisted, so they must be smartgate. Has this happened to anyone else? He puts his head inside me.