The My Home app on both MacBook Air and iPhone 12 does not work, both are completely updated. Shows a spinning wheel with the text “loading props and scenes” indefinitely. It worked on an iPhone 7 with my friend’s Apple ID connected, but when I reset it from the factory and set it up with my own Apple ID, it received the same message, so I think it’s an Apple ID issue . I tried everything I could find, including waiting 30 minutes for the reset button, but it didn’t show up. I have contacted Apple support several times since November 2020, but they have not been able to help me either. I really want the Home app to work, so does anyone have any solutions?
Locked Home app on “Upload props and scenes”
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