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Logitech Circle View does not automatically switch between home and travel modes

Logitech Circle View does not automatically switch between home and travel modes

Hi all. I have a circle view that doesn’t automatically change in travel / home mode (thus changing the recording options to “stream and allow recording” or “off”) when I leave / arrive at the apartment. I have to turn it on / off manually in the HKSV settings in the Home application. I have: – Confirmed that my address is updated in the “my information” contact card for me and on the devices of all the other family members I have invited in the Home application. The home app has my correct address because I saw my apartment properly set up to set up a smart lock automation. – In Privacy> Location> Share my location, my iPhone is set to determine my location, and devices for family members are set to determine the location via iPhone. Apple’s chat support was devoid of ideas and eventually stopped responding. It seems to me that this is an HKSV issue rather than Logitech. Thank you!