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Logitech ringtone

Logitech ringtone

I’ve had the Logitech ringtone for HomeKit since it came out. I wonder if anyone else has the problem of appearing unanswered in HomeKit on a regular basis? At least once or twice a week I need to remove it from the holder and glue it to reset it. Works well immediately. Also, my phone never receives real press alerts when the bell rings. My TVs, iPads and my wife’s phone do. Yes, I have the alert activated. Yes, I reset it and nothing more. Does anyone have this problem too?