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Meross garage door opener

Meross garage door opener

I know that discussions about MyQ are fashionable here, but my biff is with the Meross 100 series. It works perfectly through the Meross app, but it displays the dreaded unanswered message in the home app 80% or time. I’m on firmware 4.1.13. Any help or indicator highly appreciated. Bonus question: is the garage door opener safer? If we import it, I’d put it at $ 70. So I’d rather be sure it will work.