Netatmo Presence does not read the QR code

Cupertino, December 27, 2021

Hi, I have a presence installed, it is wired correctly. I installed it and it works, but the SD card still doesn't read and the wifi doesn't work well, so I deleted it from the app to start over (probably not the best idea). The light continues to turn on when it detects motion, but does not read the QR code to configure or reset and does not enter configuration mode. Looking at my router (Eero), it is no longer connected to wifi. I sent a help note to Netatmo, but received no response. Did anyone have this problem? I'm not sure what to do, I tried to turn off his power for 24 hours, using a flash light to help him see the QR code - nothing seems to work. Also, the Netatmo doesn't seem to be active, so I'm not sure where to turn. thank you in advance!

Best selling & Top trending HomeKit product in our shop at this moment

HomeKit.Blog is in no way affiliated with or endorsed by Apple Inc. or Apple related subsidiaries.

All images, videos and logos are the copyright of the respective rights holders, and this website does not claim ownership or copyright of the aforementioned.

All information about products mentioned on this site has been collected in good faith. However, the information relating to them, may not be 100% accurate, as we only rely on the information we are able to gather from the companies themselves or the resellers who stock these products, and therefore cannot be held responsible for any inaccuracies arising from the aforementioned sources, or any subsequent changes that are made that we have not been made aware of.

HomeKit.Blog Is A Participant In The Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed To Provide A Means For Sites To Earn Advertising Fees By Advertising And Linking To Amazon Store (, Or,,, Or

The opinions expressed on this website by our contributors do not necessarily represent the views of the website owners. 

Copyright © 2022 HomeKit Blog
. All rights reserved
United States