Hello! I have Netatmo Presence camera and Linksys Velop mesh system. After installation, the camera disconnects very frequently and I can’t get the live video, just the message that the video is not available and the camera is disconnected. However, I receive notifications from the motion sensor and the videos are recorded. It’s starting to work properly and after a while I can’t watch live videos. What’s more, there are situations where I can get live videos from the Netatmo app, but not from the Apple Home app and vice versa. I tried to disconnect the device from the power supply and factory reset, but it didn’t help. The WiFi signal is very strong. Can you help somehow, please?
Netatmo Presence logs off frequently
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