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New in HomeKit and you have problems with remote access.

New in HomeKit and you have problems with remote access.

I’ve been buying a few things activated for HomeKit in the last week or two to finally start automating my mud at home since I switched from Vivint. Since then I have bought an Ecobee, an eufy interior camera and a VOCOlinc lock. At home everything works great. Trouble comes when I’m gone. The Ecobee camera and the eufy camera are simply not remotely accessible in the HomeKit. The devices still work in those operations, but not in the HomeKit. VOCOlinc works well remotely. I restarted each of these devices and disconnected again in iCloud. Any idea?