No rooms can be added to the Home

Cupertino, October 23, 2020

I need help here. The apple is beaten and its head is scratched. So here we are.

1. I had 2 Logi Circle 2 cameras and switched to HomeKit Secure Video in 2019, when it became available.

2. After about two months, I called Logitech and returned to the Logi app. I removed both from the Home app.

3. I bought 3 more Logi Circle 2 cameras last week and connected them and added HomeKit Secure Video.

4. I contacted Logitech and had my 2 original cameras removed from the downgrade group so I could put them back in HomeKit Secure Video, which would give me a total of 5 cameras using HSV because I have a plan of 2 TB.

5. Logitech updated the software, the cameras were added to the Home and removed from the Logi application. Now I have all 5 rooms on HomeKit.

6. I entered the settings for each camera in the Recording section to set each one in stream and recording. The first 3 allowed me to set them to Stream and Record, but when I try to set the last two to do the same, I get an error that says, “The 2 TB iCloud storage plan includes recording for up to 5 cameras. Disable recording on one of your cameras before activating recording on a new camera. "

7. I tried to reset everything, reset, remove and read the cameras and anything else I can still think of, at home it will allow me to transmit and record only 3 of the 5 cameras.

8. I think the Apple system somehow stuck to the MacIDs of the first two cameras I finally removed last year and now I think I have those 2 plus the new 5 using HSV instead of the original 2 plus 3 new .

So how can I remove those old cameras that contain 2 spots so that I can record on the five current cameras used? Thank you in advance!

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