Onvis smart button will not turn on the TV

Cupertino, October 1, 2023

I just received the onvis smart button. I have a problem where my LG TV won't turn on. I have a few scenes that will turn off the lights, turn on the TV, and switch it to a specific input. The scenes work perfectly. I've been using Siri scenes for a while now. But when I connect the scene to a button nothing happens. Only if the TV is already on. So the failure seems to be that the button won't turn on my TV. And I actually tested this theory by having the button directly turn on the TV instead of running a scene. That didn't work either. Are there certain actions that cannot be done with smart buttons? They are probably SOL. But if anyone has any solution it would be appreciated.

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