Philips Hue will not solve the problem of not working with HKSR

Cupertino, January 30, 2021

Given how many people use Hue and HomeKit, this is pretty awful. The problem here is that if you enable Auto mode in HomeKit Secure Router, you should be able to do things like updates. Can not. You need to turn off HKSR for Hue. & # x200B; > Dear Siobhan, >> Thank you for contacting Philips. >> Please note that the information you provide is related to the Home Kit, it is not related to the bridge. The bridge should not have firewalls for the initial configuration, for this reason, there is no possible solution to fix the problem here. >> Sorry for any inconvenience this may cause. >> We remain at your disposal for any additional assistance. >> Sincerely, >> Veronica

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