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Problems adding devices (in a hero network)

Problems adding devices (in a hero network)

I’m having trouble adding some devices to my HomeKit setup. There is a persistent stubborn smart Vocolinc bar that just won’t work. I’ve connected it to my house in the past, so I know it’s not the hardware. I wonder if this has anything to do with my wifi network now that I’m running a eero 6. I know these devices need to connect to the 2.4 GHz band, but is there a way to specify which bands carry which devices? I have bandwidth enabled, but are these sockets smart enough to know which band to identify and connect to?