I’ve had a lot of problems with my Eufy rooms since I received them like a week ago.
I was advised by eufy to remove the base and the cameras from the homekit (which I had already done). Then remove it from the eufy app.
I removed the base station and now I can’t add it again. I spoke to them yesterday and they told me that once it’s connected to the HomeKit, it’s almost stuck there. Solution there: send me a new base station. After further instructions, they said they would see if I could assign a new code to it so I could add it back. Until then, there are no rooms at all.
The Eufy base station cannot even be added to the eufy application after it has been removed. Eufy blames Apple. I don’t have cameras that work in any app until I wait for a solution that might or might not buy a new base station.