Questions for anyone with the Insignia garage opener

Cupertino, September 6, 2019

Recently, I got the dreaded no reaction to the Home app while using LTE. When I'm at my WiFi home, everything works properly. All other HomeKit devices respond correctly over LTE, just this I do not, so I know it is not a problem with the home hub. I also replaced the sensor with a new battery. Does anyone experience this? I can try removing it from HomeKit and adding it back, but this type seems like the nuclear option.

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