Randomly cannot control the accessories remotely

Cupertino, January 30, 2021

From time to time, my wife's iPhone won't be able to control accessories remotely, and HomePods suddenly appear disconnected when they're not on my wife's home, which confuses us with all of our automation. I need to completely reset both HomePods to display them as "connected / on hold". Does anyone else experience this strange behavior and can solve the problem?

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