Shade routines are not reliable, possibly due to Eero?

Cupertino, October 22, 2020

A little background, before buying three Eero Pro in April, we were running three of the Google Wifi Gen 1 Mesh Network units with exactly the same amount of network devices. For four years, I never had a single problem. In April, I was ready to upgrade and went with Eero.

I face my lights Philip Hue miss some of their routines / programs. It is not the same light every time and its different routines that will happen. Sometimes it will turn on the light only at 1% and sometimes it will not turn on the light at all. Even today, a light strip started at 1% (instead of 80%) for its normal program, and my front door light was not programmed today and did not turn on at all. I contacted Philips Hue and they performed test after test and every available troubleshooting method. I deleted my entire HomeKit House, deleted and re-added the entire Philips Hue Lights, re-added each program, and even sent me an additional Hue Hub loan to check the Hub. Eventually they came to the conclusion that the whole range of devices was fine and it was a eero problem, because it started when I switched to Eero.

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