My wife's iPhone: iPhone XR My iPhone: iPhone 12 iOS on both: 17.0.2 HomePod (1st gen) HomePod mini iOS on both: 17.0 Apple TV 4K: tvOS 17.0 We share an Apple Premium subscription with profiles/ separate Apple Music libraries (standard configuration). This all applies to both of us/our iPhones/Apple Music libraries: If I ask Siri on my iPhone to play whatever music happens to be in my library (a specific song or one of my playlists) "...in the lounge / on the HomePod lounge / in the nursery / on the HomePod in the nursery," she responds with "Ok, I'm playing [song/playlist] in lounge/nursery - Sorry, there's a problem with Apple Music” and no music is playing. This is the ONLY time the problem occurs. I can play the same music on the HomePods if I talk directly to the HomePods themselves or if I do it manually from my iPhone (without Siri). I can also tell Siri on my iPhone to play my music on my iPhone with no problem. I can also ask Siri on my iPhone to play music that isn't in my library on the HomePods (using the same command as above, only with a song I don't have in my library) and that works. If I then add that song to my library, I can't do that anymore. Tried: • Restarting router • Resetting router to factory defaults • Restarting HomePods • Removing and re-adding HomePods • Restarting Apple TV • Disconnecting from Apple TV and reconnecting • Resetting Apple TV to factory defaults • Turning off iPhone Siri/ enabled • Disable/enable personal requests • Create another home in HomeKit (without deleting the original) and remove/add HomePods to it and retest • Disable/enable Apple Music on HomeKit • Change primary user between me, my wife and Account HomePod (my iCloud account) • Disconnect from iPhone and reconnect All these issues are the same for my wife and her iPhone and I followed the same steps as mine.
HomeKit.Blog is in no way affiliated with or endorsed by Apple Inc. or Apple related subsidiaries.
All images, videos and logos are the copyright of the respective rights holders, and this website does not claim ownership or copyright of the aforementioned.
All information about products mentioned on this site has been collected in good faith. However, the information relating to them, may not be 100% accurate, as we only rely on the information we are able to gather from the companies themselves or the resellers who stock these products, and therefore cannot be held responsible for any inaccuracies arising from the aforementioned sources, or any subsequent changes that are made that we have not been made aware of.
HomeKit.Blog Is A Participant In The Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed To Provide A Means For Sites To Earn Advertising Fees By Advertising And Linking To Amazon Store (Amazon.com, Or Endless.com, MYHABIT.com, SmallParts.com, Or AmazonWireless.com).
The opinions expressed on this website by our contributors do not necessarily represent the views of the website owners.