* Recently changed internet providers and got a new router. * My Smart Things Hub is connected to power and to the router with an ethernet cable, and the LED is solid green. * Lock is a Schlage Connect Touchscreen with Alarm (model BE469NX) * Walked through the steps to put the ST Hub into exclusion mode and removed the lock, then used the app and lock manual to reconnect. * Shows up in my Smart Things app and *shows* me a lock/unlock history as well as *allows* me to change the code users name (ie "code 1" to "John" etc.) * Using a tape measure , the lock is 12 ft straight from the ST Hub - no obstructions in between, it's a room. **Problem:** However, when I press lock/unlock in the app - it loads as if working on it, but then nothing happens. Similarly, if I try to create a new user code from the app, it loads but nothing happens. Please help me to fix the problems.
meross Smart Dimmer Switch with Remote for LED Light, Single Pole, Neutral Wire Required, Compatible with Alexa, Hey Google and SmartThings, 2.4GHz Wi-Fi, Remote and Voice Control, No Hub Required
SONOFF S31 Lite 15A Zigbee Smart Plug ETL Certified, Works with SmartThings, and Amazon Echo Plus, Hub Needed for Amazon Alexa
$12.99
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