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Someone using Pulse Automate Shades?

Someone using Pulse Automate Shades?

Someone who uses them? If so, what is your experience with them? I have been using mine for about 6 months now and the hub still stops responding 2-3 times a week and I have to do a manual power reset. The worst! Another problem is random, one of the shades will not respond to the HomeKit or Pulse application. It is displayed offline. I grab the remote control and try from there, it works fine. Ughhhh !!