Skip to content

The additional home user cannot access our home with LTE cellular data

The additional home user cannot access our home with LTE cellular data

I’m just wondering, did anyone have my similar experience?

When I upgraded my ATV4K to ios14 and our iPhones / iPads, my wife can’t access the HomeKit devices on her iPhone when she’s disconnected from WiFi and only uses cellular data. My connection has no problems, I can control everything on my cell phone.

I debugged for a while with Apple’s assistance, so much so that they had to pass it on to the engineers and wait for a call back. I’m not sure what the problem is. But, I just wanted to see if any of you were in trouble. Maybe it’s a bigger problem?

Thanks!