The home invitation is complete, but the home app still only shows the default home

Cupertino, October 6, 2023

Ever since my friend upgraded from her old iPhone XS Max to the iPhone 15 Pro Max, she lost access to our home in the home app... I deleted her access to our home and removed it to add again access for her. But invitations don't really do anything, the invitation goes through and she accepts it. But it doesn't change anything in her home app and doesn't actually add our home again. It stays on the default home. Tried numerous things, restarting everything including all hubs, using that Apple HomeKit profile to clear things.. Tried using phone number to invite instead.. none of that works. I did a few more things.. - I made a new house and added a hub to it and tried to invite it. Same thing, she goes through the invite and accepts but nothing changes in her home app. The default app displays and no other houses are added. That makes me think that destroying our main house won't solve anything. - I then made a new home on her phone and added a hub so I could invite myself, I accepted the invite and the new home doesn't show up no problem.. Not sure what the deal is. I prefer not to talk to Apple support. It will be another afternoon wasted turning things off and on.

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