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Why do thumbnail images of the movement appear on the Eufy 2C camera, but many times I don’t have the setting set for the store preview and most of the time it will show me an image, but sometimes it won’t?

Why do thumbnail images of the movement appear on the Eufy 2C camera, but many times I don't have the setting set for the store preview and most of the time it will show me an image, but sometimes it won't?

Why do thumbnail images of the movement appear on the Eufy 2C camera, but many times I don’t have the setting set for the store preview and most of the time it will show me an image, but sometimes it won’t?