Review 2023 of the Hisense 10000-BTU Window AC Inverter WiFi (AW1023TW1W)

Cupertino, August 3, 2023

We awarded the older Hisense Window Air Conditioner (AW0821CW1W) high marks for its affordable price, speedy cooling, and voice controls. However, we criticized it for not providing energy reports or support for HomeKit and IFTTT. The updated 10,000-BTU Window AC AW1023TW1W ($449) from the company now includes energy reporting capabilities but still lacks HomeKit and IFTTT support. While it offers effective cooling and comes at a decent price, our Editors' Choice for smart air conditioners goes to the GE Profile Clearview PHNT10 ($529), which is low-profile, works with IFTTT, and doesn't obstruct your window view. Exclusively available at Lowe's, this Hisense model has a white finish and can cool rooms up to 450 square feet. It shares the same basic design as its predecessors, measuring 13.2 by 18.5 by 18.9 inches (HWD) and weighing 46.3 pounds. It fits windows between 24.5 and 39.0 inches wide with a minimum opening height of 13.8 inches. The version I tested has a cooling capacity of 10,000 BTU and utilizes inverter technology with a variable speed compressor for energy efficiency. It offers multi-directional cooling, dehumidification, and a three-speed fan. For connectivity, it features a built-in 2.4 GHz Wi-Fi radio. The front of the unit has an adjustable louver for adjusting the airflow direction. Below that are backlit function buttons for power, mode, fan speed, and Wi-Fi. There's also a temperature display and arrow keys for setting the target temperature. The control panel includes a filter indicator, timer button, and sleep button (which automatically turns off the AC after eight hours). The operational modes include Cool, Fan, Dry (dehumidification), and Eco, with three fan speeds (low, medium, and high). Unfortunately, this model does not support IFTTT, Apple's HomeKit platform, or Matter for third-party device integration. However, it does respond to Alexa and Google Assistant commands and routines. For example, you can turn the air conditioning on and off, change modes and fan speeds, and set the target temperature using voice commands. Additionally, it comes with an 11-button remote that provides all the standard controls, as well as buttons for Quiet Mode (setting the fan to its slowest speed) and Rapid Cool Mode (activating Cool mode and setting the fan to High). Experience the Hisense 10,000-BTU Window AC Inverter WiFi App The device pairs with the ConnectLife mobile app available for Android and iOS. The home screen displays a special panel showing the device's name, current settings, and status. Tapping the panel opens a control screen with an on/off button and the current room temperature. The center of the screen displays the current target temperature with plus and minus buttons for adjustment. It also includes buttons for mode, fan speed, and enabling Quiet, Fast Cooling, and Sleep modes. The Favorites panel allows for one-touch settings with options for mode, target temperature, and fan speed. A menu allows for creating on/off schedules, viewing power consumption statistics, performing diagnostics, sharing app access, viewing the manual, and selecting temperature units. The automation button on the home screen enables the creation of scenes that control multiple ConnectLife devices simultaneously. Easy Installation and Use I had the AW1023TW1W up and running in around 10 minutes. I started by attaching the top rail and installing the side curtains into the top and bottom rails. After placing the air conditioner in the window, I extended the curtains on both sides and secured them to the window frame using the provided mounting screws. I then lowered the window onto the air conditioner, used the sliding clamp to secure everything in place, and added foam insulation to seal any gaps. I already had the ConnectLife app on my phone, but if you don't, you'll need to download it and create an account. I tapped the plus button on the main screen, selected Add Device, and chose "Window Air Conditioner." I turned on the air conditioning and held the Wi-Fi button for six seconds. When the LED started flashing, I connected my phone to the machine via my phone's Wi-Fi settings. In the app, I entered my home Wi-Fi network details and gave the device a name to complete the setup. It performed well in my tests. With the mode set to Cool and the fan set to High, it took 26 minutes to cool down my 360-square-foot bedroom from 78 degrees Fahrenheit to a comfortable 68 degrees. This time is only a few minutes longer than the more powerful GE ClearView PHNT10 (24 minutes). While not as quiet as the GE PHNT10, this Hisense model isn't overly loud either. The noise is noticeable on the highest settings but much less so in Eco mode with low fan speeds. Alexa voice commands to turn the device on and off, change modes, and set the target temperature worked without any issues. The power usage reports in the app aligned with readings from a Kill-A-Watt meter. The device responded immediately to app commands and followed my schedule perfectly. Additionally, an Alexa routine I created to turn off the device worked flawlessly when triggered by a TP-Link Kasa EP40A outdoor plug. Capable Smart Cooling If you're in the market for a smart window air conditioner that can be controlled with voice commands and through your phone, the Hisense AW1023TW1W is worth considering. It's relatively easy to install, effectively cools rooms up to 450 square feet, and provides power consumption information. The scheduling and voice control features are also useful. However, it doesn't offer the third-party integration support, whisper-quiet cooling, or split-case design found in the more expensive GE Profile Clearview PHNT10 Smart Air Conditioner, which earns our Editors' Choice for this category.

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