Review of the Hisense 10000-BTU Window AC Inverter WiFi (AW1023TW1W) for 2023

Cupertino, August 6, 2023

We gave the older Hisense Window Air Conditioner (AW0821CW1W) high marks for its reasonable price, fast cooling action, and voice controls, but rated it for not offering energy reports or support for HomeKit and IFTTT. The company's updated 10,000-BTU Window AC AW1023TW1W ($449) adds energy reporting, but still lacks HomeKit and IFTTT support. It's a decent price thanks to its effective cooling performance, but the low-profile GE Profile Clearview PHNT10 ($529) earns our Editors' Choice award for smart air conditioners because it works with IFTTT and won't block your window view. Functional and unobtrusive available exclusively at Lowe's, this Hisense model has a white finish and can cool rooms up to 450 square feet. It uses the same basic design as older entries, measures 13.2 by 18.5 by 18.9 inches (HWD) and weighs 46.3 pounds. It fits windows that are between 24.5 and 39.0 inches wide and have a minimum opening height of 13.8 inches. The version I tried has a cooling capacity of 10,000 BTU and uses inverter technology with a variable speed compressor to help save energy. It offers multi-directional cooling, dehumidification and a three-speed fan. For connectivity, it has a built-in 2.4 GHz Wi-Fi radio. The front of the unit has an adjustable louver that you can use to change the direction of the airflow. Below that is a series of backlit function buttons for power, mode, fan speed and Wi-Fi. There is also a temperature display and a pair of arrow keys for setting the target temperature. Otherwise, the control panel offers a filter indicator, a timer button and a sleep button (automatically turns off the AC after eight hours). Operational modes include Cool, Fan, Dry (dehumidification), and Eco, and you can choose from three fan speeds (low, medium, and high). This model does not support IFTTT for third-party device integrations, Apple's HomeKit platform, or matter. But it does respond to Alexa and Google Assistant routines and voice commands; for example, you can turn the air conditioning on and off, change modes and fan speeds, and set the target temperature. Plus, an included 11-button remote provides all the standard controls, as well as buttons for Quiet Mode (turns the fan down to the slowest setting) and Rapid Cool Mode (sets the mode to Cool and the fan to High). Hisense 10000-BTU Window AC Inverter WiFi App Experience The device pairs with the ConnectLife mobile app (available for Android and iOS). It gets a special panel on the home screen that shows its name, current settings, and status. Tap the panel to open a control screen with an on/off button and a reading of the current room temperature. In the center of the screen, the app shows the current target temperature along with plus and minus buttons to adjust it. Here you will also find buttons for changing the mode and fan speed, as well as enabling Quiet, Fast Cooling and Sleep modes. Scroll down to the Favorites panel to make one-touch settings with mode, target temperature and fan speed options. A menu below that allows you to create on and off schedules; view daily, weekly and annual power consumption and runtime statistics; perform diagnostics; share app access with other users; view the manual; and select a temperature unit (Fahrenheit or Celsius). Tap the automation button on the home screen to create scenes that turn all your ConnectLife devices on and off at the same time. Easy to set up and use I had the AW1023TW1W up and running in about 10 minutes. I started by attaching the top rail and installing the side curtains (which slide into the top and bottom rails). After placing the air conditioner in the window, I extended the curtains on both sides and attached them to the window frame with the mounting screws provided. I lowered the window onto the air conditioner, used the included sliding clamp to hold everything in place, and added the foam insulation to seal any gaps. I already had the ConnectLife app on my phone, but you'll need to download the app and create an account if you haven't already. I tapped the plus button in the lower-right corner of the main screen, chose Add Device, then selected Window Air Conditioner. I turned on the air conditioning and held the Wi-Fi button for six seconds; when the LED started flashing I used my phone's wifi settings to connect to the machine. Back in the app, I entered my home Wi-Fi network details and named the device to complete the setup. It performed well in my tests. With the mode set to Cool and the fan set to High, it took 26 minutes to cool my 360-square-foot bedroom from 78 degrees Fahrenheit to a comfortable 68 degrees. That's just a few minutes slower than the more powerful GE ClearView PHNT10 (24 minutes). This Hisense model isn't nearly as quiet as the GE PHNT10, but it's not overly loud either. I can clearly hear it when it's on the highest settings, but it's much less noticeable in Eco mode with low fan speeds. Alexa voice commands to turn the device on and off, change modes, and set the target temperature work without a hitch, and power usage reports match readings from a Kill-A-Watt meter. The device responds immediately to app commands and follows my schedule without any issues. In addition, an Alexa routine I created to turn off the device works when a TP-Link Kasa EP40A outdoor plug is turned on every time. Capable Smart Cooling If you are looking for a smart window air conditioner that you can control with your voice and phone, the Hisense AW1023TW1W should be on your shortlist. It's fairly easy to install, does a great job of cooling rooms up to 45 square feet, and can tell you how much power it uses. Scheduling and voice control features are useful too, but it doesn't offer the third-party integration support, whisper-quiet cooling, or split-case design of the more expensive GE Profile Clearview PHNT10 Smart Air Conditioner, which earns our Editors' Choice award for the category.

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